Crystal Heart Lock & Key Pendant Set
Arrives in 2 weeks
99-Day Returns
Natural Crystals
Handcrafted Tree
Shipping & returns
- Delivery
- Estimated delivery
- Processing
- Within 1 business day
- Shipping
- Free standard shipping on orders £45+ GBP Shipping policy
- Returns
- 99-day returns Return policy
Details
SKU: MED-ZEN-P141
1. Privacy Statement
1.1 Zenify is a legally registered company dedicated to protecting the privacy of its customers and website visitors.
1.2 We attach great importance to your privacy. The purpose of formulating this privacy policy explains how we Zenify collect, use, share and process your information in accordance with laws and regulations.
2. Promote safety and security
2.1 We abide by the principles of lawfulness, lawfulness and transparency, use and process the least amount of data within a limited range of purposes, and adopt technical and management measures to protect data security.
2.2 We use personal data to help verify account and user activity, and to promote safety and security, such as by monitoring fraud and investigating suspicious or potentially illegal activities or violations of our terms or policies. Such processing is based on our legitimate interests in helping to ensure the safety of our products and services.
3. Collection and use of non-personal information
3.1 Like most websites, Zenify uses cookies and web beacons to automatically collect, analyze and store non-personal information about website visitors. Non-personal information may include many non-unique identifying characteristics, such as the visitor’s IP address, web browser, Internet service provider, operating system, and the date/time of the visit to a particular page.
3.2 Zenify uses third-party software to assist in the collection and analysis of this information. This information is used to improve Zenify's services and enhance the experience of visitors to the Zenify website. The automatically collected non-personal information has nothing to do with personally identifiable information.
4. Collection and use of personal information
4.1 Personal data is information that can be used to directly or indirectly identify you. Personal data also includes anonymous data associated with information that can be used to directly or indirectly identify you. Personal data does not include data that has been irreversibly anonymized or aggregated, so we can no longer identify you whether it is combined with other information or in other ways.
4.2 In order to best communicate with customers and potential customers with high quality, Zenify collects the names and email addresses of website visitors who submit sales or technical support questions or participate in regular promotions or gifts. And when you use our products and services or interact with us in other ways, we will collect the personal data you provide, such as when you create an account, contact us, participate in online surveys, use our online help or online chat tools. If you make a purchase, we will collect personal data related to the purchase. This data includes your payment data, such as your credit or debit card number and other card information, other account and identity verification information, as well as billing, shipping, and contact information. Zenify also collects and stores personal information about its customers to provide required products and services. This information is submitted voluntarily by the customer.
4.3 How to use your personal data Zenify protects personal information as confidential. Without the explicit consent of the relevant individual, our company will not release any customer data. The information you provide to us will not be shared with any third party without your explicit consent.
4.4 Your personal information or image will not be used for advertising without your consent.
5. Maintenance of personal information
5.1 Update personal information Customers can request to change the personal information stored, maintained or archived by Zenify by sending an email to Zenify or mailing to the address listed at the bottom of this page. Requests via email and post are verified by Zenify to ensure that they are satisfied with the authenticity of the request.
5.2 Use of information Zenifymay use personal information to provide products and services requested by customers, including the possibility of using this information to verify customers or contact customers to discuss support, renewals, and product purchases and services.Zenify may allow its business partners to assist in the provision of required products and services. All Zenify business partners must keep the very small amount of personal information obtained confidential, and can only use this information within the scope required to provide the required products and services.
5.3 We take reasonable measures to ensure that your personal data is accurate, complete and up-to-date. You have the right to access, correct or delete the personal data we collect. You also have the right to restrict or object to the further processing of your personal data at any time. You have the right to receive your personal data in a structured and standard format. You can lodge a complaint with the data protection authority regarding the processing of your personal data.
5.4 In order to protect the privacy and security of your personal data, we may ask you to provide data so that we can confirm your identity and the right to access such data, as well as search for and provide you with the personal data we maintain. In some cases, applicable laws or regulatory requirements allow or require us to refuse to provide or delete some or all of the personal data we maintain. You can contact us to exercise your rights. We will respond to your request within a reasonable time frame, in any case it will not exceed 30 days.
6. Email
6.1 Zenify may send promotional emails to individuals who choose to join the Zenify mailing list. These emails include beacons that return information about the email to Zenify. The purpose of this communication is to allow Zenify to measure the effectiveness of its advertising and marketing activities. Subscribers can choose not to receive any type of non-essential promotional information from Zenify by following the instructions provided in each promotional email or sending an email to support@zenifyworld.com.
6.2 Zenify reserves the right to send inquiry emails to our customers. Inquiry e-mails must be related to the main purpose of collecting information, and used exclusively to respond to inquiries, provide customer support, provide information, and inform customers about ordered products and services. Since the consultation email contains basic information related to the use and safety of Zenify products and services, customers cannot unsubscribe from the consultation email.
6.3 Zenify may use a third party to manage its email list and has signed a confidentiality agreement with it to send promotional or consulting emails. However, Zenify restricts its partners from sending spam related to Zenify's websites, brands or products.
7. Third parties and services
7.1 Zenify will not disclose, sell or rent personal information to third parties. If the information owner agrees to the distribution, Zenify may provide personal information to third parties (such as web hosting providers or affiliates).
7.2 Zenify uses a third party to process credit card payments, and may directly provide credit card numbers and identifying financial data to third party credit card processors. These companies will not retain, share, store or use personally identifiable information for any other purpose. Zenify will not permanently store any credit card information provided.
7.3 When required by law or in order to protect the rights of Zenify and/or to comply with judicial procedures, court orders or legal procedures, Zenify may disclose other confidential information.
8. Third-party websites and services
8.1 When a customer operates a link to a third-party website that has a relationship with us, we do not assume any obligation or responsibility for such a policy due to the privacy policy of the third party.
8.2 Our website, products and services may contain links to third-party websites, products and services or your ability to access third-party websites, products and services. We are not responsible for the privacy practices adopted by these third parties, nor are we responsible for the information or content contained in their products and services.
8.3 This privacy statement only applies to the data we collect through our products and services. We encourage you to read the privacy policies of any third parties before continuing to use their websites, products or services.
9. Legal compliance and safety or protection of other rights
9.1 Ensuring the security of personal or confidential information is of the utmost importance to Zenify. Therefore, Zenify only uses Secure Sockets Layer technology (SSL) to transmit personal information.
9.2 Zenify follows recognized industry standards to protect personal information during transmission and storage. Unfortunately, no method of transmission via the Internet or electronic storage is 100% secure. Although Zenify strives to use commercially acceptable standards to protect personal information, Zenify cannot guarantee absolute security.
9.3 It may be necessary for us to disclose personal data in accordance with laws, legal procedures, litigation, and/or the requirements of public and government authorities in and outside the country/region where you live. If we determine that the disclosure is necessary or appropriate for the purposes of national security, law enforcement, or other issues of public importance, we may also disclose personal data.
10. Applicability
10.1 This privacy policy is intended to supplement any other agreements between the customer and Zenify, and will not change any agreed terms. In the event of a conflict, the terms agreed by Zenify and the customer take precedence over this privacy policy.
10.2 Third-party websites may link to or be linked to websites owned by Zenify. Zenify is not responsible for the privacy practices or content of any website that it does not own, and links to sites other than Zenify should not be construed as ownership or endorsement of the website or its privacy practices.
10.3 For the reasonable implementation or application of this clause: We may share personal data with all our affiliated companies. In the event of a merger, reorganization, acquisition, joint venture, transfer, spin-off, transfer or sale or disposal of all or any part of our business, including in connection with any bankruptcy or similar proceedings, we may transfer any and provide all personal data to relevant third parties. We may also disclose personal data if we determine in good faith that disclosure is reasonably necessary to protect our rights and seek available remedies, enforce our terms and conditions, investigate fraud, or protect our operations or users.
11. Amendment
11.1 Zenify reserves the right to modify its privacy policy and related practices at any time.
11.2 Zenify will notify relevant parties of major changes by posting notices on its website or by sending emails to those who may be affected. Visitors and customers should check our website regularly for changes.
11.3 Amendments to the privacy policy will take effect 30 calendar days (for notifications of publication) or 14 days (for email notifications) after the notification is sent.
12. Contact Information/How to contact us
If there are any questions regarding this privacy policy you may contact us using the information below.
Email Address: support@zenifyworld.com
Website Address: https://zenifyworld.com
Company name and ID
OPEN UNIQUE TRADING LIMITED
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, UNITED KINGDOM
If you would like us to update your information or your preferences, please contact us by Email.
Delivery & Shipping
United States Shipping
For orders shipping to the United States, standard shipping is free when the merchandise subtotal after discounts is $60 USD or more. Orders below $60 USD are charged a flat $6 USD shipping fee.
Delivery Estimates
Most United States orders are estimated to arrive within 6-10 business days after dispatch. The estimate shown at checkout and in your order confirmation is the best guide for your order. Delivery may take longer during peak periods, severe weather, or carrier disruptions.
Other Destinations
Shipping rates and free-shipping thresholds for other destinations vary by market. Select your country and enter your address at checkout to see the available rate and delivery estimate before payment.
Tracking
When tracking is available, we will email the tracking details after your order ships. Tracking updates can take time to appear after the carrier receives the package.
Shipping Address
Please check your shipping address before placing your order. If you notice an error, contact support@zenifyworld.com as soon as possible. We cannot guarantee an address change after an order has entered fulfillment.
Returns
Eligible returns may be requested within 99 days of delivery. Please review our Return & Refund Policy for eligibility, return shipping, and refund details.
Contact
For shipping questions, email support@zenifyworld.com.
99-Day Return Window
We want you to feel confident ordering from Zenify. Eligible returns may be requested within 99 days of delivery.
Damaged, Defective, or Incorrect Items
If your order arrives damaged, defective, or incorrect, email support@zenifyworld.com with your order number, a description of the issue, and clear photos or video. Once approved, we will offer a replacement or a full refund. In most approved quality-issue cases, you will not need to return the item.
Change-of-Mind Returns
For non-quality returns, contact us within 99 days of delivery before sending anything back. Items must be unused, in their original condition, and returned with their original packaging.
Customers are responsible for return shipping costs and for providing trackable return information. After the item is received and inspected, we will refund the full product price to the original payment method. Original shipping charges are non-refundable.
How to Start a Return
Email support@zenifyworld.com with your order number and reason for return. We will provide the return instructions and return address. Returns sent without prior authorization may not be accepted.
Refund Timing
Approved refunds are issued to the original payment method after inspection. Your bank or payment provider may need additional time to post the refund.
Contact
For questions about a return or refund, contact us at support@zenifyworld.com.
Inspired by the timeless symbolism of a key and a lock, this couple pendant set represents connection, commitment, and mutual choice.
The lock stands for protection and devotion.
The key represents trust and the willingness to open one’s heart.
Crafted with natural crystals and a gold-tone alloy frame, each set carries a clear emotional message—designed not just to be worn, but to mean something.
A thoughtful choice for Valentine’s Day, anniversaries, or moments when words aren’t enough.
Crystal Meanings (6 Options)
Each crystal carries a distinct emotional intention, allowing you to choose the message that best reflects your relationship.
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Rose Quartz – Love & Tenderness
Symbolizes unconditional love, emotional warmth, and gentle connection. -
Amethyst – Loyalty & Long-Term Bond
Represents clarity, trust, and a calm, lasting partnership. -
Tiger’s Eye – Protection & Strength
A symbol of courage and standing together through real-world challenges. -
Obsidian – Trust & Emotional Safety
Represents grounding energy, security, and deep mutual trust. -
Green Aventurine – Growth & New Beginnings
Symbolizes shared growth, optimism, and moving forward together. -
Clear Quartz – Purity & Honesty
Represents clarity, sincerity, and a relationship without pretense.
Key Features
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Couple Symbol Design – Matching heart-shaped key and lock pendants
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Natural Crystal Selection – Each stone is unique in texture and tone
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Clear Emotional Meaning – Six crystal options for intentional gifting
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Lightweight & Versatile – Suitable for necklaces, bags, or keepsakes
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Perfect for Gifting – Ideal for Valentine’s Day, anniversaries, or milestones
