Delivery & Shipping

Delivery Time

Delivery Time = Processing Time + Shipping Time
Processing Time：2-3 business days
Shipping Time：7-14 business days

Note: Due to supply chain tensions, the production time for some products may be extended. Please pay attention to the estimated arrival time on the checkout page.

 

Shipping Methods & Price

We use the safest and most efficient shipping methods to deliver your package to your address as quickly as possible. Please note that this time frame does not include processing time and does not account for delays caused by service or weather disruptions. We will remind you of the estimated delivery date during checkout. After your order is placed, we will email you the expected delivery date and tracking information as soon as it's available.

Shipping Costs: For products or orders under £40, you will need to pay a shipping fee of £10. During the sales season, we offer free shipping promotions for selected locations. Stay tuned!

 

Can Zenify ship to my country?

The current available shipping regions are: the United States and United Kingdom. Other regions will gradually be opened up. Thank you for your understanding.

 

Returns

We sincerely want you to be happy with what you've ordered. If you're not completely satisfied with your items, please don’t hesitate to contact our customer service team. We offer a 90-day return and exchange service to ensure you're as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.

 

Sending Your Gifts Directly

Feel free to order and send your gifts directly to the recipients through Zenify. We do not include invoices in our packages.