Shipping policy

Delivery Time

Delivery Time = Processing Time + Shipping Time
Processing Time：1-2 business days
Shipping Time：6-12 business days

Note: Due to supply chain tensions, the production time for some products may be extended. Please pay attention to the estimated arrival time on the checkout page.

Can Zenify ship to my country?

The current available shipping regions are: the United States and United Kingdom. Other regions will gradually be opened up. Thank you for your understanding.

 

Returns

We sincerely want you to be happy with what you've ordered. If you're not completely satisfied with your items, please don’t hesitate to contact our customer service team. We offer a 90-day return and exchange service to ensure you're as happy as possible.
Please see here for the full list of terms and conditions for our refund and exchange policy.

 

Sending Your Gifts Directly

Feel free to order and send your gifts directly to the recipients through Zenify. We do not include invoices in our packages.