Refund policy

90-Day Return Policy

At Zenifyworld.com, we stand by the quality of our original designs. Our quality assurance policy is effective from the date of delivery, ensuring you receive only the best. Before packing and shipping, our QC team rigorously inspects each product to confirm its functionality.

Defective or Damaged Items

  • If an item arrives defective or damaged, please email support@zenifyworld.com with clear photos/videos.

  • We will provide a refund or exchange within 48 hours.

  • In some cases, customers may keep the product without mailing it back once the issue is confirmed.

Standard Return Method (By Mail)

  • For non-quality related returns, products must be returned by mail in their original condition within 90 days of delivery.

  • Customers are responsible for the return shipping cost, unless the return is due to a quality issue.

  • Once the returned package is received and verified at our warehouse, refunds will be issued.

Return Shipping Cost

  • Quality issues: Free returns (we cover the cost).

  • Non-quality returns: Customer pays return shipping.

Refunds

  • Refunds will be processed to the original payment method within 3–5 business days after the return is received.

  • Shipping costs are non-refundable for non-quality returns.

Zenify reserves the right to update this policy at any time. Any changes will be posted on this page. For further questions, please contact support@zenifyworld.com